Active Ageing and Community Care falls under the responsibility of a Chief Executive Officer, a Director in Dementia Care and three Assistant Directors. The various services offered by the Active Ageing and Community Care are the following:

·         Residential Care:

·         Mtarfa Home,

·         Mosta Home,

·         Mellieha Home,

·         Floriana Home,

·         Zejtun Home,

·         Zammit Clapp Residential Home

Further to the residential facilities of AACC, residential care in private Homes is also
offered under the Public Private Partnership scheme.

·         Community Care

The network of services offered by Active Ageing and Community Care to support the elderly to continue living in the community encompasses the following:

·         Active Ageing Centres;

·         Carer at Home;

·         CommCare (Domiciliary Nursing and Caring Services);

·         Community Geriatrician service; 

·         Community Psychogeriatric Consultation service;

·         Community General Practitioner service;

·         Continence service;

·         Dementia Activity Centres;

·         Dementia Intervention Team;

·         Domiciliary Dietitian;

·         Handyman service;

·         Home Help service;

·         Meals on Wheels service;

·         Night shelters;

·         Silver T service;

·         Podiatry Service;

·         Phlebotomy;

·         Physiotherapy service;

·         Psychotherapy;

·         Occupational Therapy service;

·         Respite at Home;

·         Residential Respite;

·         Social Work;

·         Telecare+ service;

·         Telecare on the Move service;

·         Telephone Rent Rebate scheme.

Application forms for these various services are available from Ċentru Servizz Anzjan in 3, Old Mint Street, Valletta or from 39, Triq ir-Repubblika, Rabat, Gozo or from any Servizz.gov hub. The application form can also be filled online or downloaded from aacc.gov.mt. 

Active Ageing and Community Care aims at providing creative, high-quality programs to assist elders both within state-owned residences and within their own homes. In the firm belief that older persons are happier to remain in their own homes, Active Ageing and Community Care set out to create a wide network of services that could provide support to these client groups in their own homes according to their particular needs. However, in order to secure a balanced continuum of care, Active Ageing and Community Care has also committed itself to providing long-term stay residential care facilities for those older adults who, despite support in the community, would still find it difficult to cope in their own homes. This care aspect is provided by six state-owned community residential homes which provide residential care to persons having various degrees of dependence. Both community and residential service settings have flourished rapidly over the past few years. The growing number and proportion of older citizens and persons with disabilities along with the Active Ageing and Community Care’s untiring efforts to enhance the quality of life of these people require ongoing monitoring and effective management of resources.

• The General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act (Cap 586) regulate the processing of personal data whether held electronically or in manual form. AACC fully complies with this legislation and all data collected is accessed and disposed of accordingly. AACC shall not divulge any personal information without the permission of the person concerned and within the legal parameters as stipulated in the Data Protection Act.

  For any information related to Data Protection please contact the Data Protection Officer on dp.aacc@gov.mt

• Requests for information can be submitted on: foi.mfaa@gov.mt

An applicant whose request for information is refused, or who is otherwise not satisfied with the information provided, its format, or any remedies being offered, may address a complaint to the Ministry. The complaint should be addressed to the Ministry’s Principal FOI Officer, who shall bring the complaint to the attention of the officer responsible (i.e. the most senior official within the Ministry). The officer responsible shall reply to the applicant within 10 working days from the receipt of the complaint. The applicant shall also be informed that he or she may appeal the decision or otherwise address a complaint to the Information and Data Protection Commissioner in accordance with the Freedom of Information Act (Cap. 496 of the Laws of Malta). The officer responsible shall inform the applicant of the decision taken with respect to his or her complaint, and in the event of confirmation of a decision not to release the pertinent information, shall explain the reasons thereof. Whenever the applicant’s complaint is related to the format of the information provided or to an extension of the deadline for the submission of the notification indicating whether a request would be met or not, the applicant shall be given an explanation as to why his or her complaint cannot be positively addressed. An applicant may also make use of the Internal Complaints Procedure to report failure to meet deadlines or to send notifications.

For any request and complaint forms follow this link: Freedom of Information – anzjanità attiva (gov.mt) & www.foi.gov.mt.

Active Ageing and Community Care,
FXB Building,
Mdina Road,
Qormi
Tel: 22788900